Venta Studio ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through ventastudio.com.au, why we collect it, how we use it, and the choices and rights you have. We're an Australian business and handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
On this page
1. Information we collect
We collect personal information you give us directly when you interact with the site, and some automatically collected technical data.
| Where | What we collect |
|---|---|
| Contact form | Name, email address, company name (optional), project type, budget range (optional), and the project details you write in the message field. |
| Free website audit popup | Email address. |
| Newsletter signup | Email address. |
| Booking a call (Calendly) | Name, email, and any details you provide to Calendly when scheduling — collected and processed directly by Calendly under its own privacy policy. |
| WhatsApp chat button | None collected by us — this opens a chat directly in WhatsApp, governed by WhatsApp's own privacy policy. |
| Automatically, via analytics | Pages visited, approximate location (city/country level), device and browser type, referring site, and general usage patterns. |
2. How we use your information
We use the information we collect to:
- Respond to enquiries and provide quotes or proposals
- Send the free website audit or newsletter content you've requested
- Schedule and manage calls or meetings you book with us
- Understand how visitors use our site, so we can improve it
- Meet legal or accounting obligations
We do not use your information for automated decision-making, and we do not sell your personal information.
3. Third-party services
We use a small number of trusted third-party services to run this site. Each processes data under its own privacy policy:
- Google Analytics (GA4) — website usage analytics. See Google's Privacy Policy.
- Calendly — call scheduling. See Calendly's Privacy Policy.
- WhatsApp — optional live chat, opened directly in WhatsApp. See WhatsApp's Privacy Policy.
4. Cookies & tracking
Our analytics provider (Google Analytics) uses cookies and similar technologies to distinguish you from other users and understand site usage in aggregate. You can block or delete cookies through your browser settings at any time — this may affect some site functionality but won't prevent you from browsing or contacting us.
5. Data retention
We keep enquiry and form data for as long as reasonably necessary to respond to you and maintain business records — typically no longer than 24 months after our last contact, unless we're legally required to keep it longer. You can ask us to delete your data at any time (see Your rights).
6. Sharing & disclosure
We don't sell or rent your personal information. We only share it with the third-party services listed above (to the extent needed for them to function), or where required by law.
7. Security
We take reasonable technical and organisational steps to protect the personal information we hold from misuse, loss, and unauthorised access. No method of transmission over the internet is 100% secure, so we can't guarantee absolute security.
8. Your rights
You can ask us to:
- Access the personal information we hold about you
- Correct any information that's inaccurate or out of date
- Delete your personal information from our records
- Unsubscribe from any newsletter or marketing email (every email includes an unsubscribe link)
To exercise any of these rights, email us at info.ventastudio@gmail.com. We'll respond within a reasonable timeframe, generally within 30 days.
9. Children's privacy
This site is intended for business use and is not directed at children. We don't knowingly collect personal information from anyone under 16.
10. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will always reflect the most recent revision.
11. Contact us
If you have any questions about this policy or how we handle your personal information, contact us at info.ventastudio@gmail.com.